Delivery information

INTERNATIONAL:

We are sending our products worldwide, if you have any additional questions contact us.

CARRIERS:

DHL

All packages are shipped via DHL.

Shipping Info:

In order to process your order smoothly, we strongly recommend for you to use the same address for both your shipping and billing addresses. Otherwise, your order could be subjected for verification and may be delayed. Once a package is dropped off to our carrier for delivery, we will not have any control over the package; therefore, we cannot make any guarantees after this point. In case of errors or delays caused by the shipping carrier, we will help to resolve the dispute to the best of our ability, yet we will not be held responsible or liable for any delays or losses caused by the shipping carrier.

ZPV PROIZVODNJA RETURN POLICIES:
All returns for credit or replacement are subject to pre-authorization by ZPV Proizvodnja d.o.o. ZPV Proizvodnja reserves the right to refund or replace parts at their discretion. For all returns please contact us via email reamers@zpvproizvodnja.com

Due to extra postal security checks it can happen that shipment take longer to reach recipient. Cases like this usually occur in the times of increased ’anti-terrorist’ activity.

Delays in shipments can also be expected in the busy holliday seasons, when postal handling of shipment goes much slower

Please keep in mind that the shipment may be subject to your local customs import taxes. For more information on that, please contact your local customs office.

All refunds are fulfilled with ZPV PROIZVODNJA credit.

Mail All Returns To:
ZPV Proizvodnja.
Jezdinsko Polje 10
32000 Cacak
Serbia